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Message clients

  • Updated

Therapists and clients can communicate easily and securely in the Tava platform. 

To view and send messages, navigate to the Messages tab.

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Send messages

If you don't see your client in the list, start a conversation with them by typing their name in the box with the + sign at the top.

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You can send text, links, assessments and attachments.

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You and your client will also see automated system messages in your conversation when an upcoming session was changed.

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Alerts 

You and your clients will be alerted of new messages via the email address associated with your Tava account, as well as a text message at the end of the day if you have any unread messages.

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Security

The Messaging portal is HIPAA Compliant: all messages are kept secure and confidential.