To access the Payouts tab, click on your profile icon in the bottom left corner and selecting "Payouts." On this page, you can see your pay rates, client fees, payment history, upcoming payments, tax forms and direct deposit bank information.

Pay rates

On the right hand side of the Payouts tab, you'll see exactly how much you will be reimbursed for each type of session, including for clients you bring to Tava and Tava referral clients. 

Payroll deadlines

You will be paid on the 10th and the 25th of every month. Notes must be completed by the 1st and the 15th of the month to be paid in that payroll cycle.

• Notes completed from the 16th to the 31st will be paid on the 10th of the following month. If a note is not completed before the 1st of the month, you will not be paid for that session until the next cycle. 
• Notes completed from the 1st to the 15th will be paid out on the 25th. If a note is not completed by midnight on the 15th, you will not be paid for that session until the next cycle. 
• Notes must be completed within 14 days of the scheduled session. Notes completed 30 days or later from the scheduled session date will be identified as "undocumented" and no longer eligible for compensation. "Undocumented" notes cannot be edited or completed. If you have any questions, email therapist-support@tavahealth.com.  

Connecting your bank account

If you need to add or reconnect your bank account for direct deposit, you'll be notified and walked through the process.